Privacy policy
REach (“Reach”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://findyouroh.com, use our telehealth services, purchase products, or interact with our digital platforms.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in several ways when you use our services.
Information You Provide Directly
You may provide us with personal information including:
- Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account login credentials
• Health information submitted during medical consultations
• Information regarding sexual health or treatment interests
• Communications with our customer support or medical providers
Some information you provide may be considered sensitive personal information, including health-related information.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and activity, including:
- IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and tracking technologies
This information helps us improve our website and marketing performance.
Information From Third Parties
We may receive information about you from:
- Payment processors
• Advertising platforms
• Analytics providers
• Telemedicine partners
• Identity verification providers
This information may be combined with data collected directly from you.
2. How We Use Your Information
We use personal information for the following purposes:
Providing Services
- Creating and managing your account
• Facilitating telehealth consultations
• Processing prescriptions when approved by licensed healthcare providers
• Delivering products and services
Customer Support
- Responding to questions or requests
• Managing subscriptions and orders
Personalization
- Improving user experience
• Recommending products or treatments
Marketing and Advertising
- Sending newsletters and promotional offers
• Providing personalized advertising
• Measuring advertising effectiveness
Research and Platform Improvement
- Analyzing usage trends
• Improving website performance and services
Legal and Security Purposes
- Preventing fraud and abuse
• Complying with legal obligations
• Protecting the safety of users and the platform
3. Telehealth and Medical Services
FindYourOH may facilitate telehealth services through licensed healthcare professionals or partner medical groups.
Healthcare providers may collect and process medical information necessary to evaluate treatment eligibility and prescribe medication when appropriate.
Medical information may be subject to additional healthcare privacy laws depending on your jurisdiction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
• Improve website functionality
• Analyze website traffic
• Deliver relevant advertising
Users can control cookie settings through their browser preferences.
Disabling cookies may affect some features of the website.
5. Sharing of Information
We may share personal information with trusted partners including:
Healthcare Providers
To facilitate consultations and treatment recommendations.
Pharmacies and Fulfillment Providers
To process and deliver prescriptions or products.
Payment Processors
To process secure payments.
Technology Providers
For hosting, analytics, and customer support systems.
Advertising and Marketing Partners
To provide targeted advertising and measure campaign performance.
We do not sell personal health information to third parties.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, or misuse.
However, no online system can guarantee complete security.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to certain data processing activities
• Withdraw consent where applicable
Requests may be submitted through our contact information below.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Medical information may be retained according to healthcare record retention requirements.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external services.
10. Children's Privacy
Reach services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or technology.
Updates will be posted on this page with a revised effective date.
12. Contact Information
Reach
Reachmyhealth
Website: https://reachmyhealth.com
Email: hello@reachmyhealth.com
